Imagine you could send educational resources to your learners and customers before they even know they need them! By leveraging Marketing and Customer Success best practices, this concept is within your reach!
Your learners are busy and the last thing on their minds are hour long training sessions. Respect their time and send them text messages or leverage a chatbot so they can pull information. It doesn't get more personal!
Leverage your learner lifecycle to predict what they need at any point in their journey. Borrowing from Marketing and using a Content Strategy Plan will help you drive performance and offer content learners really need.