We all have been there, hour long training sessions that leave your drained and most of the time, clueless. Often, training is being delivered by subject matter experts that are not aware of the basic rules of L&D or neuroscience. On top of that, training sessions are often delivered to a diverse group of people and if specific questions are asked, they are referred ‘offline’ in order to move the training forward. There is nothing personal about this experience.
I suggest to move away from hour-long training session and deliver the right content at the right time to the right audience, ideally to their smartphones as we spend a lot of time on these already anyway. So why not deliver the learning right into the palm of their hands? Based on their user behaviour, you can send text message with short pieces of content that they can leverage when they need it. Use a chatbot that not only allows for content to be pushed, but pulled by the learner as well. It doesn’t get more personal than this just-in-time approach!
Like what you read and interested how you can leverage Digital Education Success to make changes to your bottom line? Go over to the Contact Page and send me your details and questions. I would be happy to start the conversation.
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